Welcome to the Cloud Telephony knowledge base
Whether you're seeking guidance on setup, troubleshooting tips, or exploring advanced features, you'll find everything you need to optimize your experience.
Dive into our curated collection of articles tailored to your needs. Please see our most popular articles below.
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User Roles & Access in the LoopUp Admin Portal
05 Aug 2026This guide explains the different roles available to customer users in the LoopUp Cloud Telephony Admin Portal, and what each role can see and manage.
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Project Management - How to Submit a Number Request
13 Jul 2026Guide for submitting a port or a new number request for telecommunications services.
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Operator Connect vs Direct Routing as a Service
01 Jul 2026Learn about the differences between Direct Routing and Operator Connect
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Dynamic Emergency Calling Configuration (Remote Locations)
24 Mar 2026Implement Dynamic Emergency Calling for Teams Phone with Operator Connect for remote users.
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Direct Routing as a Service Onboarding Setup Steps
21 Jan 2026This is a guide for customer who are looking to deploy LoopUp's Direct Routing as a Service for their organisation.